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Support Tickets
Contact us about anything related to our company or services.
We'll do our best to get back to you as soon as possible.
Name
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Email
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Company
Urgency
*
Low (issue is minor, does not significantly impact productivity, response in a few business days)
Medium (minor disruption to productivity but work can generally continue. Requires attention within the next business day or two)
High (prevents a user from performing essential tasks; requires prompt attention within a few hours)
Critical (causes a complete work stoppage for one or more users or a critical system outage. Requires immediate attention and resolution)
Category
*
Hardware: Workstation/Desktop/Laptop
Hardware: Server
Hardware: Network Equipment
Hardware: Mobile Devices (Company-issued)
Software: Operating System (Windows, macOS, Linux)
Software: Application Software (Specific Programs)
Software: Network/Connectivity (Software Related)
Software: Cloud Services
Software: Database Issues
General/Other Issues
Subcategory
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Subject
*
Description
Attachment
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